01 Introduction
KEN Global Designs Pvt. Ltd. ("KEN", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or engage our apparel manufacturing services.
By accessing or using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of the website.
02 Information We Collect
We collect information that you provide directly to us, as well as information gathered automatically as you interact with our website.
Information you provide
- Contact details — name, company, email address, and phone number submitted through enquiry or "Start a Project" forms.
- Business information — order requirements, product specifications, and sourcing preferences you share with us.
- Communications — the content of messages, emails, and correspondence you send to us.
Information collected automatically
- Usage data — pages visited, time spent, referring URLs, and interactions with the site.
- Device data — IP address, browser type, operating system, and device identifiers.
- Cookies — small files stored on your device, as described in the Cookies section below.
03 How We Use Your Information
We use the information we collect for legitimate business purposes, including to:
- Respond to enquiries, quotation requests, and provide customer support.
- Process, manage, and fulfil manufacturing orders and related services.
- Operate, maintain, and improve our website and offerings.
- Send you updates, insights, and marketing communications you have opted in to receive.
- Detect, prevent, and address technical issues, fraud, or security incidents.
- Comply with legal, regulatory, and contractual obligations.
06 Data Security
We implement appropriate technical and organisational measures designed to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
07 Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, including to satisfy legal, accounting, or reporting requirements. When information is no longer required, we securely delete or anonymise it.
08 Your Rights & Choices
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Object to or restrict certain processing of your information.
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us using the details in the Contact section below.
09 International Data Transfers
As a manufacturer serving global brands, your information may be processed in countries other than your own. Where we transfer information internationally, we take steps to ensure it receives an adequate level of protection in accordance with applicable law.
10 Children's Privacy
Our website and services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
11 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review it periodically.
12 Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us:
- KEN Global Designs Pvt. Ltd.
- Ichalkaranji, Maharashtra, India
- Email: privacy@kenglobaldesigns.com